Payment Methods
This page explains the payment options available on LibidoBalance.com and how payment is handled during checkout. Available methods can vary by country and may change over time.
1. Accepted payment methods
The payment methods available to you will be shown at checkout. Depending on your location, we may offer:
- Credit and debit cards (e.g., Visa, Mastercard)
- Local payment options (where available)
- Digital wallets (where available)
- Other payment methods shown at checkout
2. When you are charged
Payment is typically authorised and charged at the time you place your order. In some cases, your bank or payment provider may place a temporary authorisation hold before the final charge is confirmed.
3. Payment security
Payments are processed using secure, encrypted technology through our payment service providers. We do not store full card details on our servers. Your payment information is handled directly by the payment provider according to their security standards.
4. Failed or declined payments
If a payment is declined or fails, your order may not be confirmed. Please try again using a different payment method or contact your bank/payment provider for assistance.
5. Currency
Prices are displayed in EUR (€) unless stated otherwise. If your bank account is in a different currency, your bank or payment provider may apply exchange rates and fees that are outside our control.
6. Refunds
Approved refunds are issued to the original payment method used at checkout, unless we agree otherwise. Refund timing depends on the payment method and your bank/provider.
For details, see our Returns & Refund Policy.
7. Contact
If you have questions about payment, contact us at hello@libidobalance.com.
Company details
GR-Bulgaria Ltd
William Gladstone street 37, Sredec region
1000 Sofia city, Bulgaria
VAT/Company ID: BG202719815